ProShape

Terms of Use

1. Agreement and Eligibility2. Privacy3. Changes to These Terms or to the Service4. Accounts and Use of the Service5. Information and Content You Provide6. Deleting Your Content or Account7. Acceptable Use8. Health and Fitness Disclaimer9. Payments and Subscriptions10. Cancellation and Refunds11. Our Intellectual Property12. Your License to Use the Service13. Interactive Features14. Feedback and Invited Submissions15. Testimonials Disclaimer16. Copyright Infringement Claims (DMCA)17. Third-Party Dealings and Release18. Disclaimer of Warranties19. Limitation of Liability20. Indemnification21. Investigations and Enforcement22. Links to Other Sites23. Governing Law24. Dispute Resolution and Arbitration25. Use Outside the United States26. Electronic Communications27. Notice to California Residents28. Miscellaneous29. Contact

Last Updated: April 20, 2026.

These Terms of Use, together with every policy they incorporate by reference (collectively, the “Terms”), are a binding contract between REM Vision LLC (“REM Vision”, “we”, or “us”) and you, the person using ProShape (“you” or “your”). They govern your access to the ProShape website at proshape.selected10.com, any related web pages of ours that link to these Terms, and the ProShapemobile application (together, the “Site”). The Site plus the quiz, the personalized workout and meal plans, the tools, software, and content we make available through it are collectively the “Service”.

READ THESE TERMS BEFORE USING THE SERVICE — THEY AFFECT YOUR LEGAL RIGHTS, INCLUDING THROUGH AN ARBITRATION CLAUSE AND CLASS ACTION WAIVER (SECTION 24). USING THE SERVICE MEANS YOU ACCEPT THEM; IF YOU DO NOT ACCEPT THEM, OR STOP ACCEPTING THEM AT ANY POINT, YOU MUST STOP USING IT. THE SERVICE IS DIRECTED TO A UNITED STATES (“US” or “U.S.”) AUDIENCE.

Key Points

A summary for convenience — the full Terms below are what binds us both.

Acceptance

Every time you use the Service you reaffirm your agreement to the then-current Terms, including any feature-specific Additional Terms presented to you (Section 3).

Privacy

Our Privacy Policy explains what information we collect and how we use it. It is part of these Terms.

Billing and cancellation

ProShape plans are auto-renewing subscriptions. You pay a discounted introductory price today; unless you cancel before the introductory period ends, your saved payment method is then charged the regular price at the cadence shown at checkout (every 4 or 12 weeks) until you cancel. Our payment processor stores your payment credentials for this purpose. Prices can change with advance notice. You can cancel at any time from the cancel page or by emailing support; refunds are governed by our Refund Policy and are not otherwise guaranteed.

Disputes go to individual arbitration

For US residents, disputes under these Terms are resolved by binding individual arbitration — no class actions. Non-US residents may have the right to bring claims before the courts or authorities of their home country.

Our content is protected

The Service and everything in it belong to us or our licensors. You may not copy, resell, scrape, republish, or reverse engineer any part of it without our written permission.

No warranties; limited liability

To the extent the law allows, the Service is provided “as is”, without warranties, and our liability to you is limited (Sections 18–19).

Not medical advice

ProShape is a fitness and wellness product, not a healthcare provider. Read the Health and Fitness Disclaimer (Section 8) before starting any plan.

Questions

Write to info@selected10.com about anything in these Terms.

Full Terms of Use

1. Agreement and Eligibility.

By accessing the Service you represent that you are at least 18 years old (or the age of majority where you live, if higher), that you are legally capable of entering into a contract, and that you will comply with these Terms. If any of that is not true, do not use the Service or send us any information. You may not use the Service on behalf of another person or organization unless you have the authority to bind them to these Terms.

2. Privacy.

How we collect, use, store, and share your information — including the quiz answers that personalize your plan — is described in our Privacy Policy, which is incorporated into these Terms by reference. Please read it; it also explains the choices and rights you have over your data.

3. Changes to These Terms or to the Service.

Changes to the Terms. We may revise these Terms from time to time by posting the updated version on the Site. For material revisions we will give notice — a notice on the Site, an in-product message, or an email to the address on your account. Revisions apply prospectively from the date they are posted. If a revision is unacceptable to you, your remedy is to stop using the Service; continuing to use it after the revision takes effect constitutes acceptance.

Changes to the Service. We are constantly iterating and may add, change, or remove features — or discontinue the Service entirely — at any time. Where a change materially reduces what a paid subscription includes, we will tell you in advance. We are not liable for modifications to or discontinuation of the Service, except as expressly stated in these Terms or required by law.

Price changes for subscribers. If we change the price of a subscription you already hold, or substantially change what it includes, we will notify you in advance as described above. The new price takes effect from your next billing cycle after the notice period. If you do not accept the change, cancel before that cycle begins (Section 10) and the new price will never be applied to you.

Additional Terms.Certain features or promotions may carry their own supplemental terms (“Additional Terms”), shown to you when you use the feature. By using such a feature you accept its Additional Terms; where they and these Terms disagree, the Additional Terms control for that feature.

4. Accounts and Use of the Service.

Everyone who uses the Service — casual visitor or paying customer — is bound by these Terms, and you may keep using the Service for as long as you comply with them.

Visitors. Anyone may browse the public pages and take the quiz without creating an account. Access to the personalized plans, the paid content, and the mobile app requires a purchase.

How accounts work. ProShapeaccounts are created through purchase: when you buy a plan, an account tied to the email address you gave at checkout is created for that order, and you set your password on the sign-up page immediately after payment (your “Account”). Your email address is your login. There is no separate free registration, and we do not currently offer sign-in through social networks.

Accurate information. You agree to give us true, current, and complete information at checkout and in the quiz, and to keep it up to date. Inaccurate body metrics produce a mis-calibrated plan; an inaccurate email address can cost you access to your Account. If information you provide is (or we reasonably suspect it is) false, outdated, or incomplete, we may suspend or terminate the Account and refuse future use of the Service.

Account security. You are responsible for everything done under your Account. Keep your password to yourself: do not share your credentials, and do not let others use your Account. Notify us at once at info@selected10.com if you suspect unauthorized access or any other security breach, and sign out of shared devices when you finish. We may require you to change a password we consider insecure. Your subscription is personal to you; access by anyone other than the purchaser is not permitted.

5. Information and Content You Provide.

“Your Content” means the information and material you supply through the Service: your quiz answers, account details, messages to support, survey responses, reviews, testimonials, and anything else you send us. Your Content is your sole responsibility, and you promise that it is accurate, that you own it or have the right to provide it, and that it does not violate any law or any third party’s rights, including privacy and intellectual-property rights.

You keep ownership of Your Content. So that we can run the Service, you grant us the following when you provide it:

  • a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, process, adapt, and display Your Content as needed to operate, provide, improve, and promote the Service — for example, to feed your quiz answers into the plan generator, or to publish a testimonial you have agreed to give us;
  • to the extent permitted by applicable law, a waiver of moral rights in Your Content, and confirmation that none have been asserted;
  • your assurance that Your Content is not subject to any confidentiality obligation owed to you or anyone else, and that using it as these Terms allow creates no liability on our side.

We do not publish your quiz answers, plan, or account details — they are visible only to you and to us, as the Privacy Policy describes. Your Content is at all times subject to the Acceptable Use rules in Section 7.

6. Deleting Your Content or Account.

You can ask us to delete Your Content, or close your Account entirely, by emailing info@selected10.com. Closing your Account ends your access to your plan and the app. After a deletion request we remove your personal information from active systems, but we may retain what the law requires or permits us to keep — billing and tax records, fraud-prevention logs, dispute evidence, and archival backups that expire on their own cycle — as described in the Privacy Policy. If material you provided was seen or copied by others before deletion (for example, a testimonial we published with your permission and that third parties reposted), we cannot remove it from systems we do not control. If your Account was terminated for violating these Terms, we may keep records sufficient to prevent re-registration.

We have no obligation to keep any Account open, and we may suspend or delete an Account that violates these Terms, as determined in our reasonable discretion. We do not endorse Your Content or anyone else’s, and we do not tolerate content that infringes intellectual-property rights (see Section 16).

7. Acceptable Use.

This section is our acceptable use policy (“AUP”). It exists to keep the Service safe, lawful, and working for everyone. By using the Service you agree to it; if you cannot agree to it, do not use the Service.

The general rule:use the Service only for its intended purpose — your own personal fitness — and never in a way that (i) breaks any law or regulation; (ii) harms the Service or the people using it; (iii) exposes us to civil or criminal liability; or (iv) infringes anyone’s rights, including intellectual-property, publicity, and privacy rights.

Prohibited content. Do not submit, transmit, or send us anything that, in our reasonable judgment:

  • is defamatory, harassing, threatening, obscene, pornographic, hateful, or otherwise abusive;
  • invades another person’s privacy or exposes their personal information without consent;
  • endangers or exploits minors in any way;
  • infringes any copyright, trademark, publicity right, or other proprietary right;
  • violates, or promotes the violation of, any law;
  • impersonates any person or entity, or misrepresents your affiliation with one, or disguises the origin of any material;
  • advertises or solicits without our written permission;
  • contains viruses, worms, trojan horses, or any other code designed to disrupt, damage, or limit the operation of any software, hardware, or network;
  • constitutes a pyramid scheme, chain letter, or similar arrangement; or
  • links to material of any of the kinds listed above.

WE WORK WITH LAW ENFORCEMENT AND WILL REPORT ACTIVITY WE REASONABLY BELIEVE IS ILLEGAL.

Prohibited conduct. In addition, you agree that you will not:

  • send spam or bulk unsolicited messages through or about the Service;
  • copy, redistribute, resell, mirror, or create derivative works from any part of the Service or its content;
  • scrape the Service or access it with bots, spiders, or other automated means;
  • use the Service or its content to build or support a competing product;
  • interfere with, overload, or degrade the Service or the servers and networks it runs on;
  • probe, bypass, or breach any security or authentication measure, or access accounts or systems you are not authorized on;
  • decompile, disassemble, or otherwise reverse engineer any software that is part of the Service;
  • supply false contact or payment information, or create an identity to mislead us or others;
  • exploit or distribute knowledge of any bug that yields an unintended advantage; or
  • use another person’s credentials or let another person use yours.

Report AUP violations to info@selected10.com.

8. Health and Fitness Disclaimer.

PROSHAPE DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. THE PLANS, CALORIE TARGETS, AND OTHER MATERIAL WITHIN THE SERVICE ARE FOR GENERAL INFORMATIONAL AND FITNESS PURPOSES ONLY AND ARE NOT A SUBSTITUTE FOR THE ADVICE OF A PHYSICIAN OR OTHER QUALIFIED HEALTH PROFESSIONAL.

  • Consult your doctor before beginning this or any exercise or nutrition program — especially if you are pregnant or nursing, have a medical condition or injury, take medication, or have not exercised in a long time.
  • The plan is generated from the answers you type into a quiz. We do not examine you and cannot know your full medical picture; never rely on the plan as a health assessment.
  • Stop exercising and seek medical attention immediately if you feel pain, dizziness, shortness of breath, or other concerning symptoms. You use the plans at your own risk, and you alone are responsible for the decisions you make based on them.
  • Weight-loss and fitness outcomes vary from person to person and depend on factors beyond any plan, including consistency, diet, sleep, and genetics. We make no promise of any particular result.
  • The Service is for your own personal use — not for evaluating, screening, or training anyone else.
  • The Service is published in English. If we ever offer translations, the English version controls and translation accuracy is not guaranteed.
  • You must be 18 or older to purchase (Section 1). The Site uses cookies, as explained in our Privacy Policy.

9. Payments and Subscriptions.

Payment authorization. When you buy a subscription or any other paid offering, you authorize us — acting through our third-party payment processor, which stores your payment credentials — to charge your payment method for the amounts shown at checkout, including the introductory charge, each recurring renewal, any one-time purchases you make, and applicable taxes. You agree to keep a valid payment method on file for as long as you hold a subscription, and to pay amounts due when they are due, including any reasonable collection costs on overdue amounts where the law permits.

How the subscription works. Each plan starts with a discounted introductory period at the price shown at checkout. Unless you cancel before the introductory period ends, the plan converts to an auto-renewing subscription and your payment method is charged the regular price at the interval shown on the offer page (for example, every 4 weeks or every 12 weeks), in advance, at the start of each billing period, until you cancel. The exact amounts, the renewal cadence, and the conversion date are stated on the checkout page before you pay and repeated in the disclosure you accept when you click the purchase button, and again on your receipt. Renewal charges stay at the price you agreed to unless we change it with notice under Section 3.

One-time purchases. Some offers (for example, post-purchase add-ons) are single charges rather than subscriptions. Each is billed once, at the time of purchase, to your payment method on file, and each purchase is final — a revised or different version is a separate purchase.

Taxes, currency, and fees. Prices may be shown exclusive of tax; sales tax, VAT, or similar charges are added where required. Depending on your card, its issuing country, and your bank, your payment may also incur foreign-exchange or other bank fees that we do not control and do not receive.

Failed payments. If a renewal charge fails, our processor may retry it. We may suspend or end your access to paid content while payment for it remains outstanding.

Promotional pricing. Discounts and limited-time offers apply only as described in the offer, may expire on the terms shown (including countdown offers), and cannot be applied retroactively.

10. Cancellation and Refunds.

You can cancel your subscription at any time, either from the online cancel page or by emailing our support team at info@selected10.com. We confirm every cancellation by email; if you cancel and no confirmation arrives, contact support so we can verify the cancellation went through. Cancelling stops future renewal charges; it does not automatically refund charges already made. If you cancel before your introductory period ends, you will not be charged the renewal price. Refunds are handled under our Refund Policy, which includes a 30-day money-back window for initial purchases; outside that policy, refunds are at our discretion and are not guaranteed.

We try to describe every offer accurately, but errors happen. If a price or product description on the Service is wrong, we may refuse or cancel any order placed under the erroneous listing, in our reasonable discretion, and will refund what you paid on any order we cancel for that reason.

11. Our Intellectual Property.

Except for Your Content, everything in the Service — the software, design, text, graphics, workout programs, exercise demonstrations, meal plans, logos, and trademarks, and all intellectual-property rights in them — is owned by REM Vision LLC or its licensors and is protected by copyright, trademark, and other laws in the US and internationally. Taken as a whole, the Service enjoys additional protection as a collective work.

Nothing in these Terms transfers any of those rights to you. You must preserve, and may not remove or alter, any copyright, trademark, or other proprietary notice on or in the Service, and you get no right to obtain copies of our materials beyond what the Service itself ordinarily delivers to customers under Section 12.

12. Your License to Use the Service.

Provided you comply with these Terms and pay the applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access the Service and to view and use your plan and the accompanying content for your own non-commercial fitness purposes on your own devices. Any other copying, reproduction, republication, upload, display, transmission, distribution, sale, or licensing of the Service or its content requires our prior written authorization.

13. Interactive Features.

The Service does not currently include forums, chat rooms, comment sections, or other public community spaces. If we introduce any in the future, this Section and the AUP (Section 7) will govern them. Treat anything you would post in a public feature as non-confidential: we could not guarantee that other users would not reuse ideas or information you shared there, so anything you want kept private should never be posted publicly.

14. Feedback and Invited Submissions.

We sometimes invite feedback, survey responses, ideas, or success stories, and may occasionally offer incentives for them (“Submissions”). WHATEVER YOU SEND US IN A SUBMISSION IS NON-CONFIDENTIAL. You agree that we may use Submissions — including as testimonials, subject to the permission process described in the Privacy Policy — without restriction and without compensation to you, regardless of any custom or practice to the contrary, and that we owe you no acknowledgment or response.

15. Testimonials Disclaimer.

Testimonials and reviews shown on the Service reflect the genuine experience of the individual customers who gave them. They are individual stories, not promises: they do not claim to represent the typical customer, and what worked for one person may not work for you. YOUR RESULTS MAY DIFFER.

We respect intellectual-property rights and expect users to do the same. We remove material claimed to be infringing in accordance with the Digital Millennium Copyright Act, 17 U.S.C. § 512 (“DMCA”), may suspend access for users involved in infringement, and terminate repeat infringers.

a) Notices of claimed infringement. If you believe material on the Service infringes a copyright or another intellectual-property right you hold, send a written notice to our designated agent at info@selected10.com. For us to act on it promptly, the notice must:

  • bear your physical or electronic signature;
  • name the copyrighted work or other protected material you claim is infringed;
  • point out the allegedly infringing material precisely enough for us to find it;
  • give us your contact information — postal address, telephone number, and email address;
  • state your good-faith belief that the use is not authorized by the rights holder, its agent, or the law;
  • state that the notice is accurate; and
  • include a declaration, under penalty of perjury, of your ownership of the right or your authority to act for its owner.

b) Counter-notices.If we remove or disable material you posted in response to a valid DMCA notice, we will tell you. If you believe the removal was a mistake or the material was misidentified, you may send our agent a written counter-notification meeting the DMCA’s requirements.

c) Repeat infringers. We may, in our discretion, end the Account or access of anyone repeatedly named in infringement notices.

17. Third-Party Dealings and Release.

Any dealings you have with third parties encountered through the Service — advertisers, merchants, or other users, if interactive features exist — are between you and them alone. To the fullest extent permitted by law, you release REM Vision LLC and its directors, officers, employees, agents, and affiliates from all claims, demands, damages, costs, and expenses arising out of such dealings or disputes.

18. Disclaimer of Warranties.

YOU USE THE SERVICE AT YOUR OWN RISK. EVERYTHING THE SERVICE CONTAINS — SOFTWARE, PLANS, INFORMATION, AND OTHER CONTENT — IS SUPPLIED “AS IS” AND ON AN “AS AVAILABLE” BASIS, WITHOUT WARRANTY OR CONDITION OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, REM VISION LLC AND ITS SUBSIDIARIES AND AFFILIATES (TOGETHER, THE “REM VISION GROUP”) DISCLAIM EVERY WARRANTY AND CONDITION, WHETHER EXPRESS, IMPLIED, STATUTORY, OR COLLATERAL — INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES; IN THOSE JURISDICTIONS THE EXCLUSIONS ABOVE APPLY ONLY TO THE EXTENT THE LAW ALLOWS.

19. Limitation of Liability.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE REM VISION GROUP WILL NOT BE LIABLE — WHETHER IN CONTRACT, IN TORT (INCLUDING NEGLIGENCE), UNDER STRICT LIABILITY, OR ANY OTHER THEORY — FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATING TO YOUR USE OF THE SERVICE, YOUR INABILITY TO USE IT, OR ANY OTHER WEBSITE, EVEN IF ADVISED SUCH DAMAGES WERE POSSIBLE. WHERE LIABILITY CANNOT BE EXCLUDED, IT IS LIMITED TO THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, TO THE EXTENT THE LAW PERMITS THAT LIMIT. NOTHING IN THESE TERMS EXCLUDES LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED.

20. Indemnification.

To the extent permitted by the law of your jurisdiction, you agree to defend, indemnify, and hold harmless REM Vision LLC and its directors, officers, employees, distributors, agents, and affiliates from any claims, demands, liabilities, damages, costs, and expenses — including reasonable attorneys’ fees — arising out of your breach of these Terms, Your Content, or your misuse of the Service.

21. Investigations and Enforcement.

We may look into suspected breaches of these Terms — including anything you submit or send through the Service — and may gather information from you and any other relevant user in doing so. We may suspend or terminate access, remove material, and involve law enforcement where we consider it appropriate.

22. Links to Other Sites.

The Service links to third-party websites and services (app stores, payment pages, social platforms) that we do not control. Some may contain material you find objectionable. We are not responsible for the content, accuracy, legality, or practices of any third-party site, and a link is not an endorsement. Third-party sites have their own terms and privacy policies, which you should read.

23. Governing Law.

Except as stated below, these Terms and any dispute arising out of them are governed by the laws of the State of New Mexico, United States, without regard to its conflict-of-laws rules. Where the law of the merchant entity that processed your payment must apply, that law applies; payments for the Service are processed on behalf of REM Vision LLC, so New Mexico law is again the result.

For U.S. residents — except as Section 24 provides otherwise, or where the law requires a different result — these Terms concern interstate commerce, and the Federal Arbitration Act, 9 U.S.C. §§ 1–16, governs the interpretation and enforcement of the arbitration provisions.

The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

24. Dispute Resolution and Arbitration.

US residents: read this section carefully — it changes how legal claims between us are decided. Depending on where you live, mandatory local law may give you rights this section cannot take away.

US residents. So far as the law allows, every dispute, whatever its nature, between you and REM Vision LLC arising out of or relating to these Terms or the Service will be resolved by final, binding arbitration administered under the JAMS Streamlined Arbitration Rules and Procedures, conducted on an individual basis only. Excluded from arbitration are (i) disputes concerning our intellectual-property rights and (ii) claims that by statute cannot be arbitrated. BY ACCEPTING THESE TERMS YOU AGREE TO BRING CLAIMS ONLY IN YOUR INDIVIDUAL CAPACITY AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR OTHER REPRESENTATIVE PROCEEDING.

Non-US residents. If a dispute arises between you and us, each party will first send the other a written description of the dispute together with a proposed resolution. For sixty (60) days after that notice is received, you and we will negotiate in good faith to resolve the dispute before either party starts formal proceedings. This does not limit any right you have under mandatory local law to bring the matter before the courts or consumer authorities of your country of residence.

25. Use Outside the United States.

The Service is operated from the United States and aimed at a US audience. We make no representation that the Service or its content is appropriate, lawful, or available in any other location. If you choose to access it from elsewhere, you do so on your own initiative and you are responsible for compliance with your local laws to the extent they apply.

26. Electronic Communications.

We communicate with you electronically — through the Service and by email. You consent to receiving our communications in electronic form, and you agree, for all contractual purposes, that each agreement, notice, disclosure, and other communication we deliver electronically satisfies any legal requirement that it be “in writing”.

27. Notice to California Residents.

Under California Civil Code Section 1789.3, California users are entitled to this notice: the Service is provided by REM Vision LLC. Questions or complaints about the Service should be directed to info@selected10.com. Residents of California may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs. That unit can be reached by mail at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, by phone at (916) 445-1254 or (800) 952-5210, for the hearing impaired at TDD (800) 326-2297 or TDD (916) 322-1700, and by email at dca@dca.ca.gov.

For “Do Not Sell or Share My Personal Information” requests, see the California Residents section of our Privacy Policy.

28. Miscellaneous.

Should any provision of these Terms prove unlawful, void, or unenforceable, that provision is severed and the rest of the Terms remain in full force. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the policies they incorporate, constitute the whole agreement between you and REM Vision LLC about the Service and supersede all prior understandings on that subject.

29. Contact.

The Service is operated by REM Vision LLC. However you reach the Service — through proshape.selected10.com, a related page of ours, or the mobile app — you can send comments, questions, or complaints about it to info@selected10.com.