Privacy Policy

Effective Date: April 20, 2026

ProShapeis operated by REM Vision LLC (“REM Vision”, “we”, “us”, or “our”). This Privacy Policy (the “Policy”) describes what personal information we collect from the people who use ProShape (“you” or “your”), why we collect it, what we do with it, and the rights and choices available to you. It applies to the ProShape website at proshape.selected10.com, to any other pages of ours that link to this Policy, and to the ProShapemobile application (together, the “Service”). REM Vision LLC acts as data controller for the personal information processed through the Service.

By using the Service you acknowledge the practices described in this Policy. The Service is also governed by our Terms of Use, which this Policy forms part of. If you do not agree with how we handle information, please do not use the Service.

At a Glance

The short version — the full Policy below controls if anything here is unclear:

What we collect

Your quiz answers (goals, body measurements, fitness level, dietary preferences, and similar details you choose to enter), your email address and name, and the technical data your browser or phone sends us. If you buy a plan, our payment processor collects your card details — we never see or keep full card numbers ourselves.

Why we collect it

To build your personalized workout and meal plan, take your payment, create and maintain your account, answer your support requests, measure and improve the funnel, and run our advertising.

Who sees it

The vendors that run the Service for us: our payment processor (Stripe), our database and hosting providers, our transactional email provider, and our advertising and analytics partners (such as Meta and Google). We do not run a public community — nothing you enter is published for other users to see.

Your controls

You can ask us to show you, correct, or delete the information we hold about you, and you can opt out of marketing at any time. Write to info@selected10.com for any of these requests.

Regional rights

Residents of the EEA and the UK have the rights granted by the GDPR and UK GDPR (Sections 9 and 11). California residents have the rights granted by the CCPA (Section 17).

The Full Policy

Last Updated: April 20, 2026

1. Who We Are and What This Policy Covers

ProShape is a digital fitness product: you answer a short quiz about your body, goals, and habits, and we generate a personalized calisthenics workout and meal plan, delivered on the website and in our mobile app on a paid subscription. This Policy covers all personal information handled in connection with that product — on proshape.selected10.com, on related pages of ours that link here, and in the ProShape mobile application. It does not cover websites or services run by other companies, even if we link to them (see Section 12).

2. Personal Information We Collect

What we receive depends on how far you go through the Service.

Quiz answers. The quiz asks about your fitness goal, current fitness level, target body zones, physical limitations, dietary preferences, and body metrics such as height, weight, goal weight, age range, and gender. These answers are the raw material for your plan, and some of them are health-related — please only submit what you are comfortable sharing.

Contact and account details. Before checkout we ask for your email address and first name. If you complete a purchase, an account is created for that order, and you choose a password on the sign-up page. We store your password only as a salted cryptographic hash — we cannot read it.

Payment details. Card payments are handled by Stripe, a third-party payment processor. You type your card number into fields served by Stripe; the full number goes to Stripe, not to our servers. What we keep is the record of the order: what you bought, the amount, the subscription status, and identifiers that let us find the transaction at Stripe.

Support correspondence. When you email us, we keep the message and our reply so we can resolve your request and refer back to it later.

Device and usage data. Like most websites, we automatically log technical details when you visit: IP address, browser and operating system, device type, screen size, referring page, the pages and quiz steps you view, clicks, and timestamps. In the mobile app we similarly collect device model, OS version, and app usage events. Some of this is collected through cookies and similar technologies described in Section 8.

Advertising data. If you arrive from an ad, the landing URL can include campaign identifiers (for example a click ID from Meta or Google). We record these so we can tell which campaigns work.

We do not knowingly collect precise GPS location, we do not read your messages or contacts, we do not operate browser extensions, and we do not buy data about you from data brokers.

3. How We Use Information and How Long We Keep It

We use the information above for the following purposes:

Delivering the product. Your quiz answers drive the plan generator: goal type selects the program, fitness level sets the difficulty tier, reported physical limitations remove contraindicated exercises, and your body metrics set the calorie targets of your meal plan. Your email and password let you sign in to the app and retrieve that plan.

Billing. We use order and payment records to charge the subscription you selected, handle renewals and failed payments, and process refunds under our Refund Policy.

Transactional messages. We send service emails you cannot opt out of while you have an account — for example a purchase confirmation or a password-reset link. These are delivered through a third-party email provider acting on our instructions.

Support. We use your contact details and order history to answer questions, investigate problems, and honor refund and cancellation requests.

Analytics and improvement. We analyze usage data — mostly in aggregate — to understand where people drop out of the quiz, which pages are confusing, and whether changes we make help. Aggregated statistics contain no personal information.

Marketing. With your email address we may send offers and product updates (you can unsubscribe at any time, see Section 6). With cookie-based identifiers we measure our ad campaigns and may show you ads on other platforms, as described in Section 8.

Safety, fraud prevention, and legal compliance. We use logs and order data to detect and block abuse (for example, credential-stuffing attempts or payment fraud), to enforce our Terms of Use, to establish or defend legal claims, and to satisfy obligations imposed on us by law, such as tax and accounting record-keeping or a valid demand from a public authority.

Retention. We keep personal information only for as long as one of the purposes above requires it: account and plan data for the life of your account, order and billing records for as long as tax and accounting law obliges us to keep them, support threads for a reasonable period after resolution, and server logs for a short rolling window. When you ask us to delete your data (Section 6), we remove what we are not legally required to retain.

4. When We Share Information

We do not sell personal information for money. We disclose it only in the following situations:

Service providers.A small set of vendors process data on our behalf and only on our instructions: Stripe for card payments and subscription billing; our cloud hosting and managed Postgres database provider, which stores the Service’s data; our transactional email provider, which delivers password-reset and order emails; and analytics tooling that helps us understand usage. Each is bound by contract to protect your data and to use it solely to provide its service to us. For the current list of processors, email info@selected10.com.

Advertising and analytics partners. Where you have not opted out, tags from partners such as Meta (Facebook) and Google run on the Service and receive event data (for example, that a visitor reached checkout) together with cookie or device identifiers, so we can measure campaigns and reach interested audiences. These partners act as independent controllers of the data they receive; Section 8 explains how to limit this.

Corporate group. If REM Vision LLC has affiliates or subsidiaries that help operate the Service, they may access information under the same rules as this Policy.

Legal requirements. We will disclose information when we believe in good faith that the law requires it — for example in response to a subpoena, court order, or other binding process — or where disclosure is necessary to investigate fraud, protect the rights, property, or safety of our users, our company, or the public, or to enforce our Terms of Use.

Business transfers. If we sell, merge, or reorganize the business, or transfer substantially all of its assets, customer information may be part of the transferred assets. We will ask the successor to honor this Policy or to notify you of material changes.

Aggregated or de-identified data. We may share statistics that cannot reasonably be linked back to you — for example, conversion rates or aggregate quiz trends — for business, research, or marketing purposes.

5. Reviewing and Correcting Your Information

Your account profile in the mobile app shows the core details we hold about your plan (name, gender, plan selection, body metrics). To review anything else we have about you, or to correct information that is wrong or out of date, email info@selected10.com from the address you used at checkout and tell us what you would like changed. Keeping your details accurate helps us generate a plan that actually fits you.

6. Your Choices

Residents of the EEA and UK: Sections 9 and 11 list additional statutory rights that supplement everything here.

Marketing emails. Every promotional email we send includes an unsubscribe link; clicking it stops further marketing to that address. You can also opt out by writing to info@selected10.com. Opting out of marketing does not affect service emails.

Service emails cannot be disabled. While you hold an active account or subscription we must be able to send you transactional messages — receipts, renewal notices, password resets, and policy-change notices — because they are part of operating the Service.

Deleting your data. You can request deletion of your account and the personal information linked to it by emailing info@selected10.com. Once we verify the request, we delete or de-identify your information, except for records we must keep for legal reasons (such as invoices), records needed to resolve disputes or prevent fraud, and archival backups that roll off on their own schedule. Deleting your account ends your access to any plan you purchased.

Cookies and ad tracking. Section 8 describes browser-level and platform-level controls for cookies, pixels, and interest-based advertising.

Copies of your data. You may ask for a copy of the personal information we hold about you, and for an explanation of how we have used it over the preceding 12 months, by emailing info@selected10.com.

Timing and verification. We answer requests as quickly as we reasonably can, and within any deadline the law sets. To protect you, we may first need to confirm you control the email address on the account. Some requests may be refused or charged a reasonable fee where the law allows it — for example, requests that are plainly unfounded or repeated excessively. We are not able to reach into the systems of independent third parties (such as ad platforms) to change data they hold; contact them directly, or use the controls in Section 8.

7. Content You Submit

ProShape has no public profiles, forums, or comment sections. Your quiz answers, plan, and account details are visible only to you and to us — we never publish them. If we ever invite you to provide a review or testimonial and you agree, we will only publish it with the attribution you approve at the time. If you interact with our pages on third-party social platforms (for example, commenting on one of our ads), that activity is public under the rules of that platform and governed by its privacy policy, not this one.

8. Cookies and Similar Technologies

We use cookies, local storage, and similar technologies — small pieces of data placed on your browser or device — plus tags and pixels from our partners. Depending on your region, you may see a consent banner on your first visit letting you accept or reject non-essential cookies; your choice is remembered on your device. These technologies fall into a few groups:

Strictly necessary. Some storage is required for the Service to function at all: keeping your quiz progress as you move between steps, remembering your cookie choice, protecting checkout against fraud, and maintaining your session. These do not require consent and cannot be switched off from within the Service.

Analytics and performance. We record page views, quiz-step progression, and interaction events so we can see how the Service performs and where it fails. This data is evaluated in aggregate to guide improvements.

Advertising and measurement. Tags from Meta and Google (and comparable partners) let us attribute purchases to the ads that led to them and build audiences for future campaigns. These partners may set their own cookies and combine what they observe on our Service with data from elsewhere, under their own privacy policies.

A few practical notes:

• Cookies can be short-lived (deleted when you close the browser) or persistent (kept until they expire or you clear them). We use both kinds.
• Your browser lets you block or delete cookies — check its help pages for instructions. Blocking all storage will break parts of the funnel, such as saved quiz progress.
• Tracking pixels (sometimes called web beacons or clear GIFs) are tiny invisible images embedded in pages or emails. We and our email provider may use them to know whether a message was opened, which helps us gauge what is worth sending.
• You can limit interest-based advertising through your device settings (e.g., “Limit Ad Tracking” / ad personalization controls), through Meta and Google’s own ad-preference pages, and through industry opt-out tools such as those of the Digital Advertising Alliance.
• Third parties we have not authorized never get to set cookies through our pages; if you follow a link away from the Service, the destination site’s cookies are its own responsibility.

9. European Economic Area Residents (GDPR)

If you are in the EEA, the General Data Protection Regulation applies to our processing of your personal data, and you have the following rights. Exercise any of them by emailing info@selected10.com; we may need to verify your identity first.

(i) Access. You can ask whether we process personal data about you and, if so, obtain a copy of it along with details of the processing. Some of it (your plan profile) is already visible in the app; for the rest, email us.

(ii) Rectification. You can have inaccurate data corrected and incomplete data completed.

(iii) Erasure. You can have your data deleted where it is no longer needed for the purpose it was collected for, where you withdraw the consent the processing relied on, where you object and no overriding grounds exist, where the data was processed unlawfully, or where the law requires deletion.

(iv) Restriction. You can have processing paused while we verify data you say is inaccurate, where processing is unlawful but you prefer restriction to deletion, or where we no longer need the data but you need it preserved for a legal claim.

(v) Portability. For data you gave us that we process by automated means on the basis of consent or contract, you can receive it in a structured, commonly used, machine-readable format, and ask us to transmit it to another controller where technically feasible.

(vi) Withdrawal of consent. Where processing rests on your consent (for example, marketing cookies), you can withdraw it at any time; withdrawal has no effect on the lawfulness of anything processed before it.

(vii) Objection. You can object to processing based on our legitimate interests; we will stop unless we can show compelling grounds that override your rights. You can always object to direct marketing, and we will stop without exception.

(viii) Automated decisions. The GDPR protects you against decisions made solely by automated means, including profiling, where they produce legal or similarly significant effects on you. Our plan generator personalizes workout content from your quiz answers, but it does not make decisions of that kind about you.

You may also lodge a complaint with a data protection supervisory authority — in your country of residence, your place of work, or where the alleged infringement occurred (Article 77 GDPR). We would appreciate the chance to address your concern first, but you are not required to give us one.

Our legal bases for processing are:

Performance of a contract (Art. 6(1)(b) GDPR) — generating your plan, creating your account, taking payment, sending transactional emails, and providing support: everything needed to deliver what you bought.

Legitimate interests (Art. 6(1)(f) GDPR) — analytics to improve the Service, first-party fraud prevention and security logging, defending legal claims, and low-intrusion marketing to existing customers, in each case balanced against your rights.

Consent (Art. 6(1)(a) GDPR) — non-essential cookies and advertising tags where regional law requires opt-in, and any processing of health-related quiz answers that needs your explicit consent under Art. 9(2)(a). You provide those answers voluntarily, knowing they will be used to generate your plan; decline to answer if you prefer.

Legal obligation (Art. 6(1)(c) GDPR) — retaining billing records for tax law and responding to binding requests from authorities.

Providing personal data is voluntary, but the core of it is genuinely needed: without an email address we cannot create your order, and without quiz answers we cannot personalize a plan. Retention periods are described in Section 3; international transfers in Section 15.

10. Fraud and Abuse Prevention Tools

We apply rate limits and automated checks to sensitive endpoints (login, password reset, checkout) to keep bots and credential-stuffing attacks out. If we deploy a third-party verification service such as Google reCAPTCHA on any form, your use of that form is additionally subject to the provider’s own privacy policy and terms, and we will surface that notice where the tool runs.

11. United Kingdom Residents

If you are in the UK, the UK General Data Protection Regulation and the Data Protection Act 2018 apply. You hold the same rights described in Section 9, exercisable the same way, and you may complain to the Information Commissioner’s Office (ICO). UK residents can direct questions to info@selected10.com.

12. Third-Party Websites

The Service contains links to sites we do not operate — for example, app stores, Stripe’s checkout infrastructure, or social platforms. Once you leave our pages, this Policy no longer applies; the destination’s own privacy policy does. Review it before submitting information there.

13. How We Protect Your Information

We use technical and organizational safeguards appropriate to the data we handle: all traffic to the Service is encrypted with TLS; passwords are stored only as salted hashes produced by a modern password-hashing algorithm; card numbers never touch our servers (they go directly to Stripe, a PCI-DSS certified processor); production data lives in an access-controlled managed database; and password-reset tokens are single-use and short-lived. No system is invulnerable, though, and we cannot promise absolute security. If you suspect your account has been compromised, contact info@selected10.com immediately.

14. Children

The Service is built for adults and is not directed to children. You must be at least 18 to purchase a plan, and we do not knowingly collect personal information from anyone under 16. If you believe a child under 16 has submitted information to us, email info@selected10.com and we will delete it promptly.

15. Where Your Data Is Stored; International Transfers

The Service is hosted on cloud infrastructure, and its database runs on a managed Postgres service, primarily located in the United States. If you use the Service from outside the US — including from the EEA or UK — your personal data will be transferred to and processed in the United States and possibly other countries where our providers operate, and the privacy laws there may differ from those of your home country. For transfers out of the EEA and UK we rely on appropriate safeguards, principally the European Commission’s Standard Contractual Clauses (and the UK equivalent) in our contracts with providers. To ask about the safeguard covering a specific transfer, contact us via Section 18.

16. Changes to This Policy

We review this Policy periodically — at least once a year — and update it when our practices or the law change. The version posted on the Service is the one in force; the “Last Updated” date at the top tells you when it last changed. For material changes we will post a prominent notice on the Service (and may also email account holders) before the change takes effect. The “At a Glance” summary is provided for convenience only; if it ever conflicts with the full text, the full text controls.

17. California Residents (CCPA)

This section applies only to California residents and supplements the rest of the Policy. The California Consumer Privacy Act, as amended (“CCPA”), defines “personal information” broadly — anything that identifies or could reasonably be linked with you or your household — and requires the disclosures below.

Categories collected and disclosed for a business purpose. In the last 12 months we have collected, and disclosed to the service providers listed in Section 4, the following categories:

• Identifiers — name, email address, IP address, online identifiers, and account identifiers;
• Customer records — order history and billing records (card numbers are held by our payment processor, not by us);
• Characteristics of protected classifications — age range and gender, which you supply in the quiz so the plan generator can calibrate your program;
• Commercial information — the plans you viewed, selected, and purchased;
• Internet or network activity — pages visited, quiz steps completed, clicks, and interactions with our ads;
• Coarse geolocation — the approximate location implied by your IP address (we do not collect precise GPS coordinates);
• Health-adjacent quiz inputs — height, weight, goal weight, fitness level, and reported physical limitations, provided voluntarily for plan personalization;
• Inferences — the workout program, difficulty tier, and calorie targets we derive from your answers.

We do not collect biometric data, audio or video of you, precise geolocation, or education/employment records. Personal information exempt under CCPA Section 1798.145 is outside this notice.

“Sale” or “sharing” and how to opt out.We do not exchange your personal information for money. However, the CCPA defines “sale” and “sharing” broadly enough that passing cookie-based identifiers and event data to advertising partners (Section 8) for cross-context behavioral advertising may qualify. You can opt out of that at any time by emailing info@selected10.comwith the subject “Do Not Sell or Share My Personal Information”. We will honor the opt-out for a minimum of 12 months before inviting you to opt back in. Requests may be made through an authorized agent, who must supply proof of authority; every request goes through identity verification before we act on it. Nevada residents may submit the equivalent opt-out the same way, and we will honor it under Nevada law.

Right to know, right to a copy, and right to delete. Up to twice in any 12-month period, free of charge, you may request:

• the categories of personal information we collected about you and the categories of sources;
• the business or commercial purposes for collecting it;
• the categories of third parties that received it, and which data categories each kind of recipient got;
• the specific pieces of personal information we hold about you (a portable copy); and
• deletion of your personal information, subject to the CCPA’s exceptions (for example, records needed to complete your transaction, detect security incidents, debug, or meet a legal obligation).

Submit any of these by emailing info@selected10.com from the address associated with your order.

No discrimination. We will not deny you the Service, charge you a different price, or degrade quality because you exercised a CCPA right. Where we offer a financial incentive tied to data (we currently do not), any price difference must bear a reasonable relationship to the value of the data, as the statute requires.

18. How to Reach Us

The Service, including proshape.selected10.com and the ProShape mobile app, is operated by REM Vision LLC. For any question, request, or complaint about this Policy or your personal information, email info@selected10.com and we will respond as promptly as we can.